Tele Calling Executive

Lorio Homes · Kochi

Pay₹15,000–30,000a month, as listed

WhereKochiKerala

TypeFull time

Posted14 Oct4 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list68 named

Customer records maintenanceConversion rate trackingCold callingInbound salesOutbound lead nurturingCollaboration with salesSales reportingCustomer relationship buildingCustomer needs analysisRetail environment experienceCoordination with sales teamsPhone communicationCustomer appointment bookingClient detail updatesSpreadsheetsSales pipeline reportingSales performance reportingSales needs analysisLead list managementClient enquiry handlingOpportunity qualificationOpportunity managementKPI reportingMalayalamOutbound telemarketingEnglishClient data maintenance in CRMClient needs assessmentLocal languageLead conversionSalesTamilLead management systemsOdooDaily operations report preparationLead nurturingClient servicesPhone canvassingScheduling for multiple individualsSales management systems proficiencyProspectingTelesalesKannadaCRM system proficiencyProductivity softwareHindiClient communication skillsTelemarketingVisit schedulingStatus reportingAfter-call work proceduresOpen market lead generationInternal communicationSales activity reportingCommunication skillsBusiness lead generationSales follow-upClient liaisonTeam coordinationCustomer acquisitionLead qualification callsSales appointment settingOperational performance reportingSales data trackingQuota attainmentClient interaction via phone callsSales lead qualificationCustomer data entry

About this job

Company: Lorio Homes
Industry: Premium Imported Italian Marble & Luxury Interior Materials
Location: Kerala
Experience: 1+ Year

Job Summary

Lorio Homes is looking for a Telecalling Executive to handle customer calls, generate and qualify leads, schedule appointments, and support the sales team in converting enquiries into potential business opportunities.

Key Responsibilities

Make outbound calls to leads received from Meta, Google, website, referrals and other sources.

Understand customer requirements, project details, budget and material preferences.

Qualify leads and update all relevant information in CRM/Odoo.

Schedule showroom visits and appointments for the sales team.

Follow up regularly with prospective customers and maintain lead status.

Coordinate with the sales team for lead handover and follow-up.

Maintain daily telecalling and lead-conversion reports.

Ensure timely follow-up with enquiries and avoid missed opportunities.

Support customer communication and basic after-sales coordination when required.

Requirements

1+ year experience in telecalling, telesales, customer service or lead generation.

Excellent verbal communication and interpersonal skills.

Multilingual candidates preferred – Malayalam and English required; Hindi/Tamil/Kannada would be an advantage.

Basic knowledge of CRM/Excel/Odoo or similar systems.

Good follow-up skills and a customer-focused approach.

Ability to work with sales targets and deadlines.

Experience in interior, real estate, building materials, luxury products or showroom sales will be an added advantage.

Key Performance Indicators

Number of calls and leads contacted

Qualified leads generated

Showroom appointments scheduled

Lead follow-up completion

Lead-to-appointment conversion

Sales-team lead handover quality

CRM/reporting accuracy

Contribution to sales conversion

What We Offer

Competitive salary based on experience and performance

Growth opportunities in a premium luxury-brand environment

Professional and supportive work culture

Performance-based incentives

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Work Location: In person

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