Jobs›Client Relationship, Kochi

Client Relationship Executive

Glowyoung Skin Clinic , Kochi · Kochi
Pay₹12,000–18,000a month, as listed
WhereKochiKerala
TypeFull time
Posted16 Oct6 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list42 named
Customer records maintenanceWalk-in client managementRecord-keepingComputer operationCold callingOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingCustomer appointment bookingComputer literacyOperations coordinationService schedulingClient enquiry handlingIn-person customer serviceInbound voiceLead generationOutbound telemarketingEnglishClient relationship developmentClient data maintenance in CRMFront-of-house coordinationLocal languageBachelor's degreeClient servicesPhone canvassingProspectingCustomer issue escalationCRM system proficiencyProductivity softwareClient communication skillsTelemarketingVisit schedulingAfter-call work proceduresCommunication skillsBusiness lead generationSales follow-upClient liaisonTeam coordinationOffice phone managementReception management
About this job

Job description

Qualification

Graduate in any discipline (preferred)

Graduate with 1+ years of experience in customer service/telecalling preferred

Key Skills

Good communication skills (English + local language)

Basic computer knowledge (MS Office/CRM tools)

Customer handling & interpersonal skills

Ability to multitask (calls + floor coordination)

Duties and responsibilities

Handle outbound and inbound telecalling to engage customers, generate leads, and follow up.

Maintain accurate records of calls, inquiries, and customer interactions.

Address basic customer queries and route complex issues appropriately.

Coordinate with the floor/team to ensure smooth customer handling and service flow.

Manage walk-ins, schedule appointments, and support on-ground coordination.

Ensure a positive customer experience through clear communication and timely follow-ups.

Time
10am to 7pm (Monday to Sunday)

Interested candidates can also directly send their CVs to 9995399065.

Work Location
In person
Pay
₹12,000.00 - ₹18,000.00 per month

Benefits

Leave encashment

Work Location
In person

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