Business Operations Manager

Business Operations Manager

Solutionara Private Limited \| IT Consulting \& Technology Services

Location

Noida, India (On-site – Global Delivery Center, Sector 62\)

Experience

6–10 years

About Solutionara

Solutionara is a U.S.-headquartered IT Consulting \& Technology Services firm with a rapidly growing Global Delivery Center in Noida, India. We specialize in enterprise integration, data platforms, cloud engineering, and digital experience technologies.

Our clients trust us to modernize their technology landscape, streamline operations, and build data-driven digital products.

At Solutionara, we operate with a builder mindset — high ownership, hands-on problem-solving, and a culture where innovation is not a slogan but a standard.

If you enjoy taking ownership, improving how businesses operate, and creating a reliable environment for teams to succeed, you will thrive here.

Role Summary

We are looking for a Business Operations Manager to take hands-on ownership of day-to-day business operations at Solutionara's Noida Global Delivery Center.

The role is responsible for ensuring smooth office operations, effective vendor management, procurement, expense monitoring, accounts coordination, IT asset administration, and operational support across the organization.

The ideal candidate is a self-driven, detail-oriented operations professional who can independently manage responsibilities, anticipate operational requirements, resolve issues, maintain financial and administrative discipline, and coordinate effectively with HR, Finance, IT, and Delivery teams.

This is an execution-focused role requiring strong accountability, commercial awareness, organizational skills, and a working understanding of IT systems and technology infrastructure.

Key Responsibilities Business Operations \& Administration

• Independently manage day-to-day operations of the Noida Global Delivery Center.
• Ensure office facilities, infrastructure, utilities, and essential business services operate efficiently.
• Coordinate operational requirements across HR, Finance, IT, Delivery, and leadership.
• Identify operational risks, resolve recurring issues, and implement practical process improvements.
• Maintain SOPs, operational trackers, documentation, and internal administrative controls.
• Coordinate office capacity planning, seating arrangements, employee facilities, and workplace readiness.
• Manage operational priorities with minimal supervision while providing timely escalation of material risks.

Vendor Management \& Procurement

• Manage relationships with vendors providing facilities, office supplies, IT equipment, internet, maintenance, housekeeping, and other business services.
• Source vendors, obtain quotations, conduct commercial comparisons, and negotiate competitive terms.
• Coordinate procurement requests, purchase approvals, purchase orders, and delivery verification.
• Maintain vendor agreements, contracts, renewal schedules, service records, and payment obligations.
• Monitor vendor performance against agreed service levels and resolve service or billing discrepancies.
• Identify opportunities to optimize procurement costs without compromising operational quality.
• Ensure purchases and vendor commitments follow company approval processes.

Accounts, Expenses \& Financial Coordination

• Maintain accurate records of operating expenses, vendor invoices, purchase transactions, and outstanding payments.
• Verify invoices against approved quotations, purchase orders, contracts, and delivered services.
• Coordinate with Accounts and Finance teams for payment processing, reimbursements, and reconciliation.
• Track recurring expenses, including office rent, utilities, internet, subscriptions, maintenance, and vendor services.
• Prepare monthly expense summaries, budget-versus-actual reports, and payment trackers.
• Identify billing discrepancies, duplicate charges, unnecessary expenses, and opportunities for cost control.
• Support financial audits, statutory documentation requests, and reconciliation activities by maintaining complete supporting records.
• Ensure expenses and payment requests are submitted with the required approvals and documentation.

IT Systems \& Asset Coordination

• Maintain an accurate inventory of company-issued laptops, desktops, monitors, peripherals, and other technology assets.
• Coordinate IT equipment procurement, allocation, maintenance, replacement, and recovery.
• Work closely with IT administrators and external service providers to ensure timely resolution of infrastructure and equipment-related issues.
• Maintain records of software licenses, subscriptions, warranties, renewals, and IT-related vendor contracts.
• Support employee onboarding and offboarding through timely asset allocation, collection, and documentation.
• Coordinate basic workplace technology requirements, including internet connectivity, meeting-room equipment, and access systems.
• Apply working knowledge of Microsoft 365, Windows environments, basic networking, and IT systems when coordinating operational requirements.

The position requires practical IT awareness and coordination capability, not specialist-level system administration or cybersecurity expertise.

Employee \& Cross-Functional Operational Support

• Coordinate with HR to ensure workplace readiness for new employees.
• Support employee onboarding, transfers, and separation-related operational activities.
• Address employee operational requests and ensure timely resolution.
• Coordinate internal meetings, company events, travel arrangements, and administrative activities.
• Work with Delivery and Project Management teams to support operational needs associated with client engagements.
• Maintain effective communication with internal stakeholders and external service providers.

Reporting, Process Improvement \& Governance

• Prepare and maintain operational MIS reports, expense trackers, vendor perfo