Head of Operations

Job Title: Senior Head of Operations | B2B Sales, Inventory & Supply Chain 📍 Location: Paschim Vihar office 🏢 Company: Mahajan Mechnicals About the Role Mahajan Mechnicals (Voltz) is looking for an experienced and result-oriented Senior Head of Operations to lead and streamline our overall business operations, B2B sales operations, inventory management, demand forecasting, and supply chain planning. We are looking for a senior professional who can build strong systems, manage teams independently, improve operational efficiency, and ensure seamless coordination between sales, inventory, procurement, warehousing, and e-commerce teams. The ideal candidate should have strong operational experience, excellent team management skills, and a data-driven approach to inventory planning and business growth. Key Responsibilities 1. End-to-End Operations Management Take ownership of day-to-day business operations and ensure smooth functioning across departments. Develop and implement SOPs, systems, and processes to improve efficiency and accountability. Identify operational bottlenecks and implement corrective actions. Ensure orders are processed accurately and dispatched on time. 2. B2B Sales & Team Management Manage and coordinate the B2B sales team to achieve business targets. Monitor sales performance, customer orders, pending orders, and customer complaints. Ensure smooth coordination between the sales team, warehouse, and dispatch teams. Improve order fulfilment, customer satisfaction, and overall operational performance. 3. Inventory Management & 100% Stock Accuracy Establish systems to maintain 100% inventory accuracy across physical stock and inventory records. Implement regular stock reconciliation, physical verification, and inventory control processes. Monitor stock movement, ageing inventory, excess stock, and slow-moving products. Ensure proper coordination between warehouse stock, B2B requirements, and marketplace inventory. 4. Demand Forecasting & Inventory Planning Develop accurate inventory forecasts based on historical sales, current demand, seasonality, and future business requirements. Coordinate with Mr. Rawat, who manages the marketplace business, to consolidate Amazon, Flipkart, and other marketplace inventory requirements with B2B demand. Prepare consolidated inventory and procurement plans for management approval. Establish reorder levels, safety stock, and replenishment systems to prevent stock shortages. 5. Hero Product Availability Ensure that our top-selling and high-demand products are consistently available. Implement proactive replenishment planning to prevent stockouts of hero products. Monitor inventory coverage, sales velocity, and upcoming demand to initiate timely procurement. Identify potential stock shortages in advance and take corrective action before sales are affected. 6. Procurement & Supply Chain Coordination Coordinate with suppliers, procurement, warehouse, and dispatch teams to ensure timely material availability. Plan purchasing requirements based on consolidated demand forecasts and available inventory. Optimise inventory holding while maintaining product availability. Present inventory requirements and purchasing recommendations to management for approval. 7. Marketplace Coordination Work closely with the marketplace team to ensure inventory availability for Amazon, Flipkart, and other e-commerce platforms. Coordinate marketplace replenishment requirements, including FBA stock planning, with overall inventory and procurement. Ensure that inventory planning supports both B2B sales and online business growth. Candidate Requirements7–12+ years of relevant experience in operations, inventory management, supply chain, or B2B business operations. Experience managing teams across operations, sales coordination, inventory, and fulfilment. Strong understanding of inventory forecasting, demand planning, procurement, and stock reconciliation. Working knowledge of Amazon, Flipkart, and other e-commerce marketplaces. Strong analytical, problem-solving, and decision-making skills. Experience building SOPs, implementing systems, and improving operational performance. Ability to take ownership, manage teams independently, and deliver measurable results. What We Are Looking ForWe are looking for a hands-on leader who can build systems rather than depend on manual follow-ups, anticipate problems before they occur, and take complete ownership of operational performance. Our key priorities are: 100% inventory accuracy. Accurate demand forecasting and procurement planning. Zero avoidable stockouts of hero products. Strong B2B sales and operations management. Timely order processing and dispatch. Clear accountability, structured processes, and efficient team management. If you have the experience and leadership skills to build a reliable, scalable, and process-driven operation, we would love to hear from you. 📩 Interested candidates can share their resumes via Mail id - varun.mahajan@voltztools.co.in or varun86mahajan@gmail.com or contact us directly. #Hiring #HeadOfOperations #OperationsManagement #SupplyChain #InventoryManagement #B2BSales #DemandForecasting #Ecommerce #Leadership