WA
Customer Care Executive
Way4travel Adventure Pvt Ltd · Noida
Pay₹10,000–15,000a month, as listed
WhereNoidaUttar Pradesh
TypeFull time
Posted14 Oct16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list36 named
Promotional pitchingSales persuasionSales objection handlingInbound salesOutbound lead nurturingCollaboration with salesInbound customer enquiry call handlingCoordination with sales teamsPhone communicationClient enquiry handlingOpportunity qualificationOutbound telemarketingEnglishClient data maintenance in CRMLocal languageLead conversionLead management systemsLead nurturingHospitality industry experiencePhone canvassingProspectingTelesalesSales pipeline managementCRM system proficiencyProviding product informationHindiClient communication skillsTelemarketingClient educationCommunication skillsBusiness lead generationSales follow-upCustomer acquisitionLead qualification callsClient interaction via phone callsSales lead qualification
About this job
- Job Title
- Lead Generation Executive (Travel Sales)
- Company
- Way4Travels Adventure Pvt Ltd
Job Overview
We are looking for a proactive and persuasive Lead Generation Executive to handle and qualify incoming travel inquiries. The candidate will be responsible for calling potential customers who have shown initial interest (via missed calls, WhatsApp, Meta Ads, or other sources) but later become unresponsive or hesitant.
Your main goal is to re-engage, verify, and convert leads into genuine prospects for our holiday packages.
Key Responsibilities
- Call leads generated through platforms such as Meta Ads, WhatsApp, website inquiries, and missed calls
- Reconnect with users who initially showed interest but later gave excuses like
- “Not interested”
- “By mistake inquiry”
- “Just checking”
- Convince and engage customers by saying
- “We received your inquiry / missed call / message regarding holiday packages”
- Identify whether the lead is genuine or not
- Build interest and explain relevant travel packages
- Handle objections confidently and convert cold leads into warm leads
- Maintain proper follow-ups and lead status in CRM
- Coordinate with the sales team for further conversions
- Ensure high-quality communication and customer experience
Required Skills
- Strong communication and convincing skills (Hindi & basic English)
- Good telecalling / sales experience (travel industry preferred)
- Ability to handle rejection and objections
- Confident, smart, and result-oriented approach
- Basic knowledge of holiday packages and destinations
- Familiarity with CRM tools and lead management
Experience
- 0–1 years (Freshers with good communication skills can also apply)
- Experience in Telecalling / lead generation / travel sales is a plus
Incentive Structure
- Attractive performance-based incentives
- Incentives based on
- Genuine lead qualification
- Successful conversion support
- Additional rewards for high-performing candidates
- Pay
- ₹10,000.00 - ₹15,000.00 per month
Benefits
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Leave encashment
Paid sick time
- Work Location
- In person
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