Customer Service Executive- Voice & Non-Voice

Job Title

Customer Support Executive – Blended Process

Location

Gurgaon / Gurugram

Experience

Fresher

Qualification

Graduate

Salary

Up to ₹25,000 in-hand per month

Process

Voice + Chat Support

Shift

Rotational shifts

Transport

Both-side cab / TA available

Job Description

We are hiring fresh graduates for the position of Customer Support Executive for a blended voice and chat support process in Gurgaon.

This is a suitable opportunity for candidates who have good communication skills and are looking to begin their career in the customer service or BPO industry.

Key Responsibilities

Handle customer queries through voice and chat channels.

Understand customer concerns and provide accurate and timely resolutions.

Maintain proper records of customer interactions.

Ensure a positive customer experience.

Follow company processes, quality standards, and communication guidelines.

Handle customer interactions professionally and courteously.

Eligibility

Graduate in any discipline.

Freshers are welcome to apply.

Good verbal and written communication skills.

Comfortable working in rotational shifts.

Willing to work from the Gurgaon/Gurugram location.

Please Note

For this particular requirement, B.Tech, MCA and MBA candidates can be considered with a minimum of 6 months of BPO experience.

Candidates from these qualifications who are freshers may not be considered for this requirement.

Candidates who are currently pursuing graduation may also be considered, subject to their availability for a full-time role.

Benefits

Salary up to ₹25,000 in-hand per month.

Both-side cab / TA facility.

Opportunity to work in a voice + chat support process.

Full-time employment opportunity.

Suitable opportunity for fresh graduates to begin their career in customer support.

How to Apply

Interested candidates can share their updated resume through

Email

hrrimjhimthakur@gmail.com

WhatsApp

916263737797

Candidates can also apply directly through Indeed.

Please mention “Blended Support – Gurgaon” while sharing your resume.

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person