Customer Service Executive- Voice & Non-Voice

Outpace Consulting · Gurugram

Fresher चलेगा

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँGurugramHaryana

प्रकारFull timeFresher चलेगा

Posted15 Oct31 दिन पहले, SimplyHired से

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जो skills माँगे हैं19 लिखे हैं

Live chatCustomer records maintenanceRecord-keepingInbound customer enquiry call handlingPhone communicationWriting skillsClient enquiry handlingInbound voiceMCABusiness etiquetteClient servicesRespectful communicationNon-voiceB.TechBusiness AdministrationClient communication skillsMBACommunication skillsClient interaction via phone calls

इस job के बारे में

Job Title: Customer Support Executive – Blended Process
Location: Gurgaon / Gurugram
Experience: Fresher
Qualification: Graduate
Salary: Up to ₹25,000 in-hand per month
Process: Voice + Chat Support
Shift: Rotational shifts
Transport: Both-side cab / TA available

Job Description

We are hiring fresh graduates for the position of Customer Support Executive for a blended voice and chat support process in Gurgaon.

This is a suitable opportunity for candidates who have good communication skills and are looking to begin their career in the customer service or BPO industry.

Key Responsibilities

Handle customer queries through voice and chat channels.

Understand customer concerns and provide accurate and timely resolutions.

Maintain proper records of customer interactions.

Ensure a positive customer experience.

Follow company processes, quality standards, and communication guidelines.

Handle customer interactions professionally and courteously.

Eligibility

Graduate in any discipline.

Freshers are welcome to apply.

Good verbal and written communication skills.

Comfortable working in rotational shifts.

Willing to work from the Gurgaon/Gurugram location.

Please Note

For this particular requirement, B.Tech, MCA and MBA candidates can be considered with a minimum of 6 months of BPO experience.

Candidates from these qualifications who are freshers may not be considered for this requirement.

Candidates who are currently pursuing graduation may also be considered, subject to their availability for a full-time role.

Benefits

Salary up to ₹25,000 in-hand per month.

Both-side cab / TA facility.

Opportunity to work in a voice + chat support process.

Full-time employment opportunity.

Suitable opportunity for fresh graduates to begin their career in customer support.

How to Apply

Interested candidates can share their updated resume through

Email: hrrimjhimthakur@gmail.com
WhatsApp: 916263737797

Candidates can also apply directly through Indeed.

Please mention “Blended Support – Gurgaon” while sharing your resume.

Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person

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