Jobs›Guest Service, Gurugram

Guest Service Associate

PVR INOX LTD · Gurugram
Freshers welcome
Pay₹15,000–22,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted18 Oct17 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list17 named
ServingCustomer communicationCustomer complaint handlingGuest relationsOperations coordinationGreeting customersClient enquiry handlingFront-of-house coordinationMicrosoft OfficeHandling dissatisfied clients12th PassFood and beverage serviceClient servicesClean workspace maintenanceClient communication skillsCommunication skillsTeam coordination
About this job
Company
PVR INOX Limited

A Guest Service Associate is responsible for providing excellent customer service and ensuring a smooth, enjoyable cinema experience for guests.

Key Responsibilities

Welcome guests and assist with tickets, seating, and show timings.

Assist with food and beverage services.

Handle guest queries and complaints professionally.

Maintain cleanliness and hygiene in cinema areas.

Follow safety procedures and company standards.

Coordinate with team members for smooth cinema operations.

Required Skills

Minimum qualification
12th pass; graduation may be preferred depending on the role.

Good communication and customer service skills.

Positive attitude and teamwork.

Ability to work in flexible shifts, including weekends.

Freshers and experienced candidates may apply.

Pay
₹15,000.00 - ₹22,000.00 per month

Benefits

Health insurance

Leave encashment

Paid sick time

Work Location
In person

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