FMCG Sales Coordinator – Cooking Oil / Edible Oil

The Sales Coordinator ensures the smooth execution of primary and secondary sales operations for the cooking oil portfolio (e.g., Mustard, Sunflower, Soybean, or Palm oil). You will manage order processing, coordinate dispatch logistics with plants/warehouses, track daily secondary sales data, and resolve distributor/retailer queries to ensure uninterrupted market supply.

]Key Responsibilities \& Duties

• Order Management \& Processing
• Order Validation: Receive, verify, and log primary and secondary orders from distributors and sales officers into the ERP/sales system.
• Dispatch Coordination: Coordinate closely with the plant production, dispatch, and logistics teams to ensure on-time delivery of liquid/packaged edible oil SKUs (stock-keeping units).
• Backlog Management: Track delayed shipments or stock-outs and communicate status updates proactively to the sales team. \[1, 2, 3]
• Sales Operations \& Data Reporting
• MIS Reporting: Prepare daily, weekly, and monthly MIS reports on primary/secondary sales achievement, target vs. actual, and regional performance.
• Inventory Tracking: Monitor stock levels of various oil variants and pack sizes (pouches, tins, bottles, jars) at central and depot warehouses to avoid dead stock or shortages.
• Scheme \& Pricing Updates: Communicate scheme rollouts, promotional discounts, and price revisions clearly to distributors and field sales reps. \[1, 2, 3]
• Distributor \& Commercial Support
• Claim Settlement: Verify and process distributor claims regarding schemes, damage/leakage claims (critical in edible oil logistics), and credit notes.
• Outstanding Follow-ups: Coordinate with finance and sales officers to track invoice due dates, outstanding payments, and ledger clearances.
• Query Resolution: Act as the single point of contact for resolving commercial, billing, or dispatch discrepancies raised by channel partners. \[1, 2]

Required Skills \& Qualifications

• Experience
• 2 to 3 years of proven experience in sales coordination, order processing, or commercial operations, preferably within FMCG, food products, or edible oil industries.
• Technical \& Software Skills
• Proficiency in MS Office (Advanced Excel—VLOOKUP, Pivot Tables, reports) and familiarity with ERP/Sales software (SAP, Tally, or mobile field reporting apps). \[1]
• Soft Skills
• Strong verbal and written communication skills.
• High organizational ability with a sharp eye for detail and data accuracy.
• Problem-solving mindset under tight dispatch or month-end closing pressures.

Pay

₹11,000.00 - ₹28,000.00 per month

Benefits

• Cell phone reimbursement

Work Location

In person