Dispatch Supervisor

Position Details

• Designation: Dispatch Supervisor
• Department: Dispatch \& Logistics
• Division: Fastener Division
• Reporting To: Dispatch \& Logistics In-charge / HOD
• Industry: Steel \& Fastener Manufacturing
• Work Location: Manufacturing Plant

Key Responsibilities

A. Dispatch Planning \& Coordination

• Prepare daily dispatch plans based on customer orders, delivery schedules, and management priorities.
• Coordinate with Production, Galvanizing, Heat Treatment, Packing, Quality, and Finished Goods Stores for material readiness.
• Ensure dispatch of approved and released products, including bolts, nuts, threaded rods, fasteners, and other manufactured items.
• Monitor pending orders, customer commitments, and urgent dispatch requirements.
• Ensure FIFO or customer-specific stock rotation requirements are followed wherever applicable.

B. Material Verification \& Loading

• Verify product description, specification, grade, size, batch/lot number, quantity, and packaging against the approved dispatch documents.
• Ensure correct identification, labelling, packing, and segregation of different fastener grades and sizes.
• Supervise weighing, counting, packing, palletization, and loading of materials.
• Ensure proper stacking, strapping, and securing of cartons, bags, pallets, drums, or other packaging to prevent transit damage.
• Verify loaded quantities against the invoice, delivery challan, and loading checklist before vehicle release.

C. Dispatch Documentation

• Ensure timely preparation and verification of tax invoices, delivery challans, packing lists, e-way bills, and other applicable documents.
• Ensure correct customer name, billing and delivery address, GST details, product codes, quantities, and transport information.
• Maintain accurate dispatch registers, vehicle records, customer-wise dispatch details, and proof of delivery.

D. Vehicle \& Transport Management

• Arrange vehicles in coordination with approved transporters according to dispatch schedules and load requirements.
• Coordinate with transporters and customers regarding delivery status, transit delays, and proof of delivery.
• Control avoidable detention charges, unnecessary transportation expenses, and vehicle waiting time.

E. Quality \& Traceability

• Dispatch only materials cleared by the Quality Department and supported by required inspection or test documents.
• Ensure batch/lot traceability and correct product identification, particularly for customer-specific and automotive fasteners.
• Coordinate with Quality for material test certificates, inspection reports, or other customer-required documents.
• Report shortages, excess quantities, wrong dispatches, packing defects, and customer complaints immediately.

F. Inventory \& Stock Control

• Reconcile physical finished goods with SAP stock and dispatch records.
• Maintain records of pending dispatches, partially dispatched orders, rejected materials, and returned goods.
• Investigate stock discrepancies and coordinate with Stores, Production, and ERP personnel for corrections.

G. Safety, Housekeeping \& Compliance

• Enforce safe loading and unloading practices and use of appropriate PPE.
• Ensure proper use of forklifts, cranes, weighing scales, and material-handling equipment by authorized personnel.
• Ensure compliance with applicable factory safety rules, transport requirements, and internal quality procedures.
• Suggest improvements in packing, loading, documentation, stock control, and transport utilization.
• Quality Compliance: Zero unauthorized dispatches of unreleased or non-conforming materials.
• Safety \& Housekeeping: Compliance with loading safety and dispatch-area housekeeping standards.

Qualification \& Experience

• Qualification: Graduate or Diploma in Logistics, Supply Chain, Commerce, or a related discipline.
• Experience: 3–7 years of experience in dispatch and logistics in a steel, fastener, automotive component, or engineering manufacturing plant.
• Practical experience in finished goods handling, transport coordination, inventory control, and dispatch documentation is essential.
• Knowledge of ERP/SAP systems, MS Excel, GST invoices, and e-way bills is preferred.
• Familiarity with batch traceability and IATF 16949 customer requirements will be an advantage.
• Working knowledge of fastener grades, sizes, packing, and traceability.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person