Jobs›Relationship Manager, Kochi

Relationship Manager

BRD Car World LTD · Kochi
Pay₹15,000–20,000a month, as listed
WhereKochiKerala
TypeFull time
Posted19 Oct12 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list51 named
Promotional pitchingClosing dealsCustomer records maintenanceLead generation from existing customersCold callingAdd-on service promotionAfter-sales serviceOutbound lead nurturingCustomer relationship buildingReferral-based lead generationDigital register maintenanceCustomer appointment bookingClient detail updatesB2CSales referralsIn-person customer serviceFilingOutbound telemarketingClient relationship developmentLead conversionFinanceSales presentationsCross-sellingBusiness etiquetteLead nurturingClient servicesCustomer relationship managementPhone canvassingProspectingProduct demosOn-site product demonstrationsDoor-to-doorSales pipeline managementClosing techniquesProduct demonstrationsField sales visitsClient referralsTelemarketingVisit schedulingOpen market lead generationBillingBusiness lead generationSolution demonstration in salesSales follow-upAfter-sales follow-upCustomer acquisitionSales appointment settingReferral-based sellingQuota attainmentClient interaction via phone callsOffice record organisation
About this job
  • You have to be punctual and neatly dressed in uniform .
  • Making fresh calls on daily basis.
  • Enquiry Generation : Generating 2 enquiries on daily basis and be responsible for keeping

commitments in a timely manner. Generate at least 40 Nos. of quality enquiries by conducting

displays, Field visits, Group demos, existing Customer follow-up, Tete-calling, Generating

referrals from other Employees of BRD Group etc.

  • Enquiry Follow-up: Timely follow up of each enquiry generated/referral received and

recording

it. Feedback should be provided to the person who provides you the referral properly.

  • Record Maintenance: You are supposed to maintain DCR, Tracking cards, update your enquiries in

Team Leader's EBR planner. All these records should be updated daily. Tracking cards should be kept

in 3 files namely Closed, Live and Current month.

  • Booking, Billing, Delivery: All the prospective enquiry Customers should be

followed up

meticulousJy and converted to booking. All booking cases should be followed up for their finance

arrangement and get billed at the earliest. Any part payment cases at the month end (Min 1 car and

Cllstomer declaration is must) should be delivered by 15111 of next month. You should do the

follow up of delivery Customers. You should be present during the delivery time and ensure that

the Customer is fully satisfied .

  • MGA, MT, EW, and Finance: In addition to achieving your sales target , you are supposed to

promote MGA. M.I, EW Maruti Finance to all Customers.

  • Billing and Registration: You should ensure that the file sent for billing is properly

filled with all relevant information.

  • Test drives and Home visits: Maximum no. of enquiries should be provided with test drives

(coordinate with Test drive Co-ordinator). Home visits should be done for all prospective Customers

within 2 days. Home visits and Test drive should be done for 100% Showroom walk­ in customers and

referral cases.

  • Closing sales by building rapport with the potential Clients, clarifying on the benefits of

BRD's solutions and service capabilities.

Pay
₹15,000.00 - ₹20,000.00 per month

Benefits

Health insurance

Work Location
In person

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