Front Office Receptionist

he Front Office Assistant is responsible for managing front desk operations, welcoming visitors, handling incoming telephone calls, coordinating appointments, and providing administrative support. The role requires a professional attitude, effective communication skills, and the ability to maintain a welcoming and organized reception area.

Key Responsibilities

Reception Management

Welcome visitors, customers, vendors, and business associates professionally and courteously.

Telephone Handling

Attend incoming calls, respond to basic enquiries, and transfer calls to the appropriate departments.

Visitor Management: Maintain visitor registers, issue visitor passes where applicable, and inform the concerned employees about visitor arrivals.

Administrative Support

Assist with document handling, filing, photocopying, scanning, and maintaining office records.

Appointment Coordination

Schedule appointments, coordinate meetings, and maintain meeting schedules.

Mail and Courier Management

Receive, record, and distribute incoming and outgoing correspondence, parcels, and courier items.

Office Coordination

Coordinate with HR, Administration, Accounts, and other departments to ensure smooth office operations.

Record Maintenance

Maintain reception records, telephone logs, visitor registers, and other relevant documents.

Reception Area Maintenance

Ensure the reception area is clean, organized, presentable, and welcoming.

Enquiry Handling

Provide accurate basic information about the company and direct enquiries to the appropriate personnel.

Confidentiality

Maintain the confidentiality of company information, documents, and visitor details.

Additional Support

Perform other administrative duties assigned by the reporting manager.

Educational Qualification

Any degree or diploma in any discipline.

Candidates with qualifications in Office Administration, Business Administration, or Customer Service will be preferred.

Pay

₹15,000.00 - ₹18,000.00 per month

Work Location

In person