Backend Executive – Travel Operations (TUI Process)
Backend Executive – Travel Operations (TUI Process)
- Location
- Gurugram, Haryana
- Job Type
- Full-Time, Permanent
- Work Mode
- Work From Office
- Department
- Travel Operations
- Salary
- Up to ₹32,000 CTC per month, depending on experience and suitability
- Working Days
- 5 days per week
- Weekly Offs
- Rotational
- Experience Required
- Minimum 6 months of experience in the travel industry
- Joining
- Immediate joiners preferred
Job Overview
We are looking for a detail-oriented and organized Backend Executive – Travel Operations to support booking management and reservation-related activities for the TUI travel process in Gurugram.
The selected candidate will be responsible for processing travel bookings, cancellations, amendments, updating reservation details, and coordinating with internal teams and travel partners to ensure accurate and timely resolution of requests.
Candidates with prior travel process experience, strong English communication skills, and a customer-focused approach are encouraged to apply.
Key Responsibilities
Process travel bookings, cancellations, and reservation amendments accurately.
Review and manage booking-related requests within the defined turnaround time.
Coordinate with internal departments and travel partners to resolve reservation-related issues.
Update booking information and maintain accurate records in internal systems.
Follow established standard operating procedures and process guidelines.
Ensure accuracy, quality, and timely completion of assigned tasks.
Communicate professionally with internal stakeholders and business partners.
Meet the process-specific quality and productivity targets.
Eligibility Criteria
Minimum 6 months of relevant experience in the travel process is required.
Graduates and undergraduates are eligible to apply.
Strong English communication skills, equivalent to C1-level proficiency, are required.
Basic computer knowledge and familiarity with data entry or booking systems.
Good attention to detail, coordination, and problem-solving skills.
Ability to work from the office in Gurugram.
Willingness to work rotational shifts and rotational weekly offs, as per business requirements.
Salary and Benefits
Monthly CTC of up to ₹32,000, based on relevant experience and suitability.
Free two-way cab facility, subject to company transport policies and route eligibility.
Five working days per week.
Rotational weekly offs.
Opportunity to gain experience in travel operations and booking management.
- Note
- The final compensation and applicable benefits will be communicated during the recruitment process.
Interview Process
HR Interview
Operations Interview
How to Apply
Interested candidates can share their updated CV or resume using the contact details below.
- Recruitment Contact
- Priyanshu
- priyanshu@medhbs.com
- Phone
- 7547072426
- Pay
- ₹30,000.00 - ₹32,000.00 per month
- Work Location
- In person
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