Back-Office Executive – Travel Process

Back-Office Executive – Travel Process

Location

Gurugram (GGN)

Work Mode

Work From Office

Salary

Up to ₹30,000 CTC per month

Experience

Minimum 6 months

Industry

Travel / Travel Services

Job Summary

We are looking for a Back-Office Executive with relevant experience in the travel industry and strong customer service skills. The ideal candidate should be comfortable handling travel-related processes, coordinating with internal teams, and ensuring timely and accurate resolution of customer requirements.

Key Responsibilities

Handle day-to-day back-office operations for the travel process.

Manage travel-related requests and customer service activities.

Coordinate with internal teams and relevant stakeholders to resolve queries.

Maintain accurate records and update process-related information.

Follow company policies, quality standards, and process guidelines.

Ensure timely completion of assigned tasks and meet operational requirements.

Provide professional and effective customer service when required.

Requirements

Minimum 6 months of relevant work experience.

Travel industry/process experience is required.

Prior customer service experience is required.

Good communication and interpersonal skills.

Basic computer knowledge and ability to work with operational systems.

Good attention to detail and ability to manage multiple tasks.

Candidates who can join at short notice will be preferred.

Work Details

Work Location

Gurugram (GGN)

Work Arrangement

Work From Office

Compensation

Up to ₹30,000 CTC per month

Transportation

Two-way cab facility available within the applicable cab service zone, as per company policy.

Selection Process

HR Discussion

Operations (OPS) Round

Client Review

How to Apply

Interested candidates with relevant travel and customer service experience can apply for this position. Please ensure your resume highlights your relevant travel-process and customer-service experience.

Email - priyanshu@medhbs.com

Contact - 7547072426

Pay

₹28,000.00 - ₹30,000.00 per month

Work Location

In person