Front Office Executive & Assistant Sales Coordinator

MAVEX MENTR is seeking a professional, well-organized, and customer-focused individual for the position of Front Office Executive \& Assistant Sales Coordinator. The selected candidate will be responsible for managing front-office operations, handling student enquiries, coordinating appointments, maintaining lead records, and providing administrative and operational support to the Sales Team.

The role requires excellent communication skills, a professional approach to customer service, strong organizational abilities, and effective coordination with internal departments.Key Responsibilities

Key Responsibilities

• Manage front-desk operations and welcome students, parents, and visitors professionally.
• Handle incoming calls, messages, enquiries, and appointment scheduling.
• Receive, organize, and distribute incoming leads to the appropriate counsellors based on assigned criteria.
• Assign leads to counsellors and ensure timely follow-up on allocated leads.
• Maintain accurate lead and enquiry records in the CRM/database.
• Monitor lead status and coordinate with counsellors regarding pending and follow-up leads.
• Follow up with prospective students and support the sales team in lead conversion.
• Prepare daily/weekly lead allocation and follow-up reports.
• Coordinate with counsellors and other departments for smooth enquiry handling.
• Assist with seminars, events, and other promotional activities.
• Ensure proper documentation and adherence to company procedures.

Requirements

• Bachelor's degree preferred.
• Good communication and interpersonal skills.
• Strong coordination, follow-up, and organizational abilities.
• Basic knowledge of MS Office/Google Workspace and CRM systems.
• Professional attitude and customer-handling skills.
• Prior experience in front office, sales coordination, or education consultancy is an advantage.

Pay

₹12,000.00 - ₹20,000.00 per month

Benefits

• Cell phone reimbursement
• Leave encashment

Work Location

In person