Reservation Executive

Job Description Manage all individual and group reservation requests through phone, email, and online channels in a timely, professional, and brand-aligned manner, Ensure all reservations are accurately created, updated, and maintained in the system with complete guest profiles, preferences, and special requests, Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel services, Demonstrate strong product and brand knowledge to effectively upsell and cross-sell i…