TV
Customer Relationship Executive (CRE)
TVS Motor · Delhi
Pay₹15,000–20,000a month, as listed
WhereDelhi
TypeFull time
Posted20 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list15 named
Customer feedback collectionCustomer communicationCustomer complaint handlingAfter-sales serviceCustomer relationship buildingCustomer serviceAfter-sales issue resolutionClient feedback collectionBachelor's degreeClient servicesCustomer relationship managementCustomer supportAfter-sales follow-upOffice experienceClient interaction via phone calls
About this job
- Role Title
- Customer Relationship Executive – Post Service Follow-up (CRE – PSF)
- Industry
- Two-Wheeler Automobile Dealership / Workshop (e.g., Honda, Hero, Bajaj, TVS)
- Department
- After-Sales Service / Customer Relationship Management (CRM)
- Reporting To
- CRM Manager / Service Manager / Branch Manager
A Customer Relationship Executive (CRE – PSF) in a two-wheeler automobile dealership conducts post-service follow-up calls, gathers customer feedback, and resolves after-sales service concerns to improve brand loyalty and the dealership’s Customer Satisfaction Index (CSI)
- Pay
- ₹15,000.00 - ₹20,000.00 per month
- Work Location
- In person
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