Jobs›Reservations Executive, Kochi

Reservations Executive

Sabari Infra Pvt Ltd - Vedic Village · Kochi
PayPay not listed
WhereKochiKerala
TypeFull time
Posted20 Oct9 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list32 named
Diploma – Hotel ManagementHotel bookingCustomer records maintenanceRecord-keepingAdd-on service promotionCollaboration with salesEmail communicationIndividual booking creationInbound customer enquiry call handlingCancellation processing (reservation procedures)Coordination with sales teamsPhone communicationClient detail updatesClient enquiry handlingIn-person customer serviceCross-departmental liaisonHospitality industry experienceClient servicesHospitality ManagementProperty management systems (PMS)Reservation systemsClient communication skillsOPERADiplomaBooking modificationSuggestive sellingCommunication skillsAdd-on salesOrder booking managementClient interaction via phone callsReservation managementCustomer data entry
About this job

Interested Candidates may share their CV to joinus@vedicvillagehotels.in

WhatsApp
8714642710 / 8714642720

Key Responsibilities

Handle room reservations through phone, email, OTA, and walk-ins

Enter, update, and manage bookings in the hotel reservation system

Provide information on room types, rates, offers, and hotel facilities

Confirm bookings and send reservation details to guests

Coordinate with Front Office, Sales, and Housekeeping for room availability

Process cancellations, modifications, and no-shows

Ensure correct billing details and guest preferences are recorded

Upsell rooms and packages to maximize revenue

Maintain reservation reports and daily booking records

Required Skills & Qualifications

Diploma or degree in Hotel Management or related field

1–3 years of experience in hotel reservations or front office

Knowledge of hotel PMS (Opera, IDS, or similar systems)

Good communication and customer service skills

Attention to detail and accuracy

Ability to work shifts and under pressure

Job Type
Full-time

Benefits

Food provided

Health insurance

Experience

total work
2 years (Preferred)
Work Location
In person

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