CSE (Customer Support Executive)

Customer Service Executive – US/Canada Healthcare Voice Process

Company

Sembridge | Location: Powai, Mumbai

Job Description

Sembridge is hiring Customer Service Executives for its US/Canada Healthcare Voice Process in Powai, Mumbai. Freshers are welcome to apply. Candidates with good English communication skills, strong listening abilities, and a customer-focused approach are encouraged to apply.

Job Details

Job Title

Customer Service Executive

Process

US/Canada Healthcare Voice Process

Location

Powai, Mumbai

Experience

Freshers eligible

Qualification

HSC / Graduate

Salary

₹25,000–₹35,000 per month (maximum, based on interview performance)

Age Limit

Up to 40 years

Working Days

5 days a week

Weekly Offs

2 rotational offs

Shift

US/Canada time zones

Key Responsibilities

Handle inbound and outbound customer calls related to healthcare services.

Understand customer concerns and provide accurate information and appropriate resolutions.

Maintain a professional, courteous, and empathetic approach while interacting with customers.

Update customer information and call details accurately in the system.

Meet quality, productivity, and customer satisfaction targets.

Maintain strict confidentiality of customer and patient information.

Eligibility Criteria

HSC or Graduate candidates can apply.

Freshers are welcome; training will be provided.

Good spoken English with a clear, neutral accent.

Strong communication, listening, and basic computer skills.

Willingness to work in US/Canada time zones and rotational shifts.

Ability to handle customer queries professionally.

Preferred Candidate Locations

Candidates residing in or around the following locations are preferred

CST

Mira Road

Dombivli

Vashi

Please note

The job location is Powai, Mumbai. Candidates should be comfortable commuting to the work location.

Salary & Benefits

Monthly salary up to ₹35,000, depending on interview performance.

Training provided for freshers.

Two rotational weekly offs.

Opportunity to build a career in the healthcare customer service industry.

Apply Now!

Email id

- inderpreetkaurgandhi566@gmail.com

If you have good English communication skills and are looking to start your career in customer service, apply for this opportunity with Sembridge.

Pay

₹25,000.00 - ₹35,000.00 per month

Education

Bachelor's (Required)

Location

Powai, Mumbai, Maharashtra (Required)

Shift availability

Night Shift (Required)

Overnight Shift (Required)

Willingness to travel

100% (Preferred)

Work Location

In person