Jobs›Operation Executive, Mumbai

Operation Executive

TalentNest Solutions · Mumbai
Pay₹10,000–45,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted20 OctYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list52 named
Customer communicationPeriodic MIS report preparationMicrosoft ExcelEmail communicationDocument preparationStakeholder collaborationDigital register maintenanceWorkflow managementOperations coordinationMaintaining patient confidentialityStakeholder liaisonWriting skillsClient enquiry handlingBachelor's degree – PsychologyBack office operationsGap analysisCross-departmental liaisonMetrics reportingBack office processingWorkload prioritisationCompliance monitoringDaily operations report preparationBachelor's degreeStakeholder coordinationData managementContinuous improvementTask prioritisationCalendar managementConfidential record keepingClient servicesResource scheduling coordinationQuality improvementPsychologyStakeholder reportingManagement information systemsProblem identificationManagement reportingRecords creationMultidisciplinary collaborationOperational excellence initiativesProductivity softwareClient communication skillsDocumentation handlingCross-functional collaborationStatus reportingProcess managementCommunication skillsClient liaisonTeam coordinationCross-functional communicationOperational performance reportingStakeholder management
About this job

Key Responsibilities

Manage and coordinate day-to-day operational activities to ensure smooth business functioning.

Coordinate with internal departments, healthcare professionals, clients, and external stakeholders.

Maintain operational records, documentation, reports, and MIS data with accuracy.

Monitor operational workflows, identify process gaps, and support timely resolution of issues.

Ensure adherence to established operational processes, service standards, and organisational policies.

Support scheduling, resource coordination, follow-ups, and daily activity tracking.

Assist in preparing operational reports, performance updates, and management summaries.

Handle client and stakeholder queries professionally and ensure timely communication.

Maintain confidentiality of sensitive business and healthcare-related information.

Support process improvement initiatives to enhance operational efficiency and service delivery.

Required Skills & Qualifications

Bachelor's Degree in Psychology is mandatory.

4–5 years of relevant experience in operations, preferably within the IT Healthcare or Healthcare Technology domain.

Strong coordination, organisational, and problem-solving skills.

Excellent verbal and written communication skills.

Proficiency in MS Excel, Word, email, and operational reporting.

Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines.

Strong attention to detail and a professional approach to handling confidential information.

Preferred Candidate Profile

Candidates with prior experience in IT Healthcare, healthcare technology, or healthcare service operations will be preferred.

Immediate joiners or candidates with a short notice period will be given first preference.

Candidates who demonstrate ownership, adaptability, and a strong commitment to operational excellence are encouraged to apply.

Pay
₹10,000.00 - ₹45,000.00 per month

Benefits

Provident Fund

Work Location
In person

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