Sales Operations Executive

Role Purpose

The Sales Operations Executive will be responsible for coordinating and executing school-related activities, strengthening relationships with existing school accounts, and ensuring smooth delivery of academic, book-related, and engagement initiatives. The role will act as a key coordination point between schools, publishers, internal teams, and external stakeholders to ensure timely execution and high-quality school support.

Key Responsibilities

Tuck Shop Coordination

Coordinate the setup and smooth operation of school tuck shops.

Liaise with schools and internal teams to ensure availability of required books, stationery, and other materials.

Monitor requirements, replenishment, and operational issues and ensure timely resolution.

Coordinate with relevant teams to maintain service levels and school satisfaction.

• Other operational tasks need to be managed in absence of any other function employee.

Book Fair Execution

Plan and coordinate book fairs at schools in consultation with school management.

Coordinate book selection, stock availability, display, logistics, and on-site execution.

Liaise with internal teams, schools, and publishers to ensure smooth book fair operations.

Track sales, requirements, feedback, and post-event closure.

Cambridge Enrollment & Examination Coordination

Coordinate the Cambridge enrollment process with schools and relevant stakeholders.

Arrange invigilators and ensure examination-related requirements are coordinated on time.

Coordinate examination schedules, venues, materials, and other logistical requirements.

Ensure smooth and timely conduct of examinations as per defined guidelines and timelines.

Maintain relevant records and coordinate closure of examination-related activities.

Existing School Account Management

Regularly visit existing school accounts to strengthen relationships and understand school requirements.

Build strong relationships with school management, coordinators, teachers, and other key stakeholders.

Conduct regular school visits for relationship management, feedback collection, and issue resolution.

Identify opportunities to enhance school engagement and increase business potential.

Ensure timely follow-up on school requirements and commitments.

Publisher & Sample Coordination

Coordinate with publishers for arranging textbook and educational material samples for schools.

Collect school-specific requirements and communicate them accurately to publishers.

Track sample requests, availability, dispatch, and delivery to schools.

Ensure samples are provided within the required timelines for school review and selection.

Maintain records of publisher samples and school requirements.

School Engagement & Support

Develop and maintain strong engagement with existing schools.

Understand school requirements and coordinate with internal teams for timely support.

Address school queries and coordinate resolution of operational or service-related issues.

Support school engagement activities, product presentations, academic initiatives, and other school-specific requirements.

Gather feedback from schools and share actionable inputs with relevant internal teams.

Ensure a high level of responsiveness and service quality across assigned school accounts.

Required Qualifications

Graduate in any discipline.

MBA/PGDM in Sales, Marketing, Operations, or related field will be an advantage.

Experience

3–5 years of relevant experience in school operations, educational products, school relationship management, publishing, book distribution, institutional sales, or a related field.

Experience working with schools, publishers, educational institutions, or academic service providers will be preferred.

Required Skills & Competencies

Strong school relationship and stakeholder management skills.

Good coordination and execution abilities.

Excellent communication and interpersonal skills.

Strong follow-up and problem-solving skills.

Ability to manage multiple school activities simultaneously.

Good vendor/publisher coordination skills.

Strong planning and organizational skills.

Willingness to travel for school visits and events.

Proficiency in MS Office/Excel and basic MIS reporting.

Preferred Industry Background

Candidates from the following sectors will be preferred

Educational Publishing

School Books & Educational Products

Book Distribution

EdTech

School Operations

Institutional Sales

Educational Services

School Supplies / Stationery

Cambridge / International School Services

Pay

₹400,000.00 - ₹800,000.00 per year

Benefits

Cell phone reimbursement

Provident Fund

Work Location

In person