Jobs›Retail Sales, Kochi

Retail Sales Associate

QUESS CORP LTD · Kochi
Pay₹8,000–17,000a month, as listed
WhereKochiKerala
TypeFull time
Posted21 Oct16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list51 named
Order fulfilment coordinationReport preparationWalk-in client managementLead generation from existing customersCustomer communicationCold callingAdd-on service promotionOutbound lead nurturingCustomer relationship buildingProduct recommendationReferral-based lead generationB2CSales referralsClient enquiry handlingIn-person customer serviceBack office operationsCounter salesInternal team coordination for query resolutionOutbound telemarketingBack office processingSeasonal promotional campaignsLead conversionOrder shippingPayment collectionDaily operations report preparationLead nurturingStrategic promotionsClient servicesCustomer relationship managementPhone canvassingProspectingTelesalesRetail floor salesData collectionLocal marketing activitiesTelemarketingMonthly sales quota achievementSuggestive sellingSolution sellingOpen market lead generationInternal team coordination for issue resolutionCash handlingBusiness lead generationSales follow-upClient liaisonAdd-on salesCustomer acquisitionReferral-based sellingRetail marketing campaignsClosing dealsClient interaction via phone calls
About this job
Key Responsibilities
-

Responsible for Day-to-Day business generation at the store.

Handling walk-in customers and their booking as well as client queries.

Responsible for Selling Client products and services to the walk-in customers as per their requirements.

Managing UPSELLING and CROSSSELLING of the products – Value Added Services.

Responsible for following daily basic activities at stores like Tele calling for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.

Responsible for in store Promotions of the Products and services as well as Seasonal Schemes

Managing Data collection for the promotions

Responsible for execution of promotional activities successfully along with data collection.

Responsible for shipment inspection, booking, AWB Generation, Cash collection, and other back-end activities to process the shipments smoothly.

Responsible for addressing customer queries and providing solutions through regular contacts with CS, OPS, Supervisor, CMR etc.

Responsible for New Business generation through follow-up of old customer from database.

Achievement of Targets given to the store every month. Delivering expected growth in all parameters.

Responsible for all other day to day activities happening at the store level like Preparing daily reports etc.

Pay
₹8,000.00 - ₹17,000.00 per month

Benefits

Flexible schedule

Health insurance

Provident Fund

Work Location
In person

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