Customer Service Assistant(Telecaller Executive)

Customer Service Assistant (Telecaller)

Job Type

Full-time

Experience

0–2 years

Education

12th Pass or above

Experience Level

Freshers can apply

Job Description

We are looking for a friendly and confident Customer Service Assistant (Telecaller) to join our team.

The role involves speaking with customers over the phone, answering their questions, providing information about our products or services, and helping ensure a positive customer experience.

Key Responsibilities

Make and receive customer calls.

Answer customer questions politely and clearly.

Explain products and services to customers.

Follow up with customers when required.

Record customer information and update records.

Handle customer complaints and help resolve issues.

Maintain a professional and positive attitude during calls.

Requirements

Good communication skills in English and the local language.

Basic computer knowledge.

Friendly, polite, and customer-focused attitude.

Good listening and communication skills.

Ability to handle calls patiently and professionally.

Previous telecalling or customer service experience is preferred, but freshers are welcome to apply.

Education

Higher Secondary (12th Pass) or above.

Experience

0–2 years

Freshers are welcome to apply.

Benefits

Competitive salary.

Training will be provided.

Friendly and supportive work environment.

Opportunities for career growth.

Ideal Candidate

This position is suitable for candidates who enjoy talking to people, are comfortable speaking on the phone, and want to build a career in customer service and telecalling.

Pay

₹15,000.00 - ₹28,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location

In person