Jobs›Tele Caller, Kochi

Tele Caller Executive

Plumeria international destination management pvt ltd · Kochi
Pay₹16,000–20,000a month, as listed
WhereKochiKerala
TypeFull time
Posted21 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list50 named
Customer records maintenanceComputer operationCold callingOutbound lead nurturingCustomer relationship buildingCustomer needs analysisCoordination with sales teamsPhone communicationCall loggingCustomer appointment bookingClient detail updatesComputer literacyClient enquiry handlingMalayalamOutbound telemarketingCross-departmental liaisonEnglishClient relationship developmentClient needs assessmentLocal languageSales12th PassMeeting schedulingBusiness developmentBusiness etiquetteLead nurturingClient servicesCustomer relationship managementPhone canvassingProspectingTypingProviding product informationClient communication skillsTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresOpen market lead generationClient educationCommunication skillsBusiness lead generationSales follow-upClient liaisonTeam coordinationCustomer acquisitionCross-functional communicationSales appointment settingClient interaction via phone callsCustomer account updatingCustomer data entry
About this job
Job Type
Full-time, Permanent
Salary
₹16,000 – ₹20,000 per month
Location
Kathrikadavu

Job Summary

We are looking for enthusiastic and customer-focused Telecalling Executives to support our business development activities by communicating with potential customers, explaining company services, and coordinating appointments for the sales team.

The ideal candidate should possess good communication skills, a positive attitude, and the ability to build strong customer relationships over calls.

Key Responsibilities

Make outbound calls to prospective customers and introduce company products/services.

Identify customer requirements and provide appropriate information.

Generate and schedule appointments for the sales team.

Maintain professional communication with customers during all interactions.

Follow up on inquiries and existing leads regularly.

Update customer details and call records accurately in the system.

Coordinate with internal teams for smooth customer support and follow-up activities.

Eligibility Criteria

Good communication and interpersonal skills.

Fluency in Malayalam and basic English communication is required.

Basic computer knowledge and typing skills.

Ability to handle customer conversations confidently and professionally.

Prior experience in telecalling, customer support, or sales will be an advantage.

Freshers with strong communication skills are welcome to apply.

Benefits

Competitive salary package

Attractive performance-based incentives

Health insurance benefits

Supportive work environment

Career growth opportunities

Preferred Qualifications

Higher Secondary (12th Pass) or above

Preferred Language

Malayalam

English

Pay
₹16,000.00 - ₹20,000.00 per month

Benefits

Health insurance

Work Location
In person

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