Tele Caller Executive

Job Description – Telecaller Executive

Company

Offenso Hackers Academy

Industry

EdTech (Education Technology)

Job Summary

We are looking for a Telecaller Executive to connect with prospective students, provide information about our cybersecurity courses and training programs, follow up on enquiries, and support the admissions and sales process.

Key Responsibilities

Make outbound calls to prospective students and follow up on course enquiries.

Handle incoming calls and respond to enquiries regarding cybersecurity courses, training programs, fees, and admissions.

Explain course details, benefits, and available training options clearly to prospective students.

Follow up with leads generated through digital marketing campaigns, websites, and other sources.

Maintain accurate records of calls, student enquiries, follow-ups, and lead status.

Identify prospective students' requirements and guide them toward suitable courses.

Coordinate with the sales and academic counselling teams to ensure timely follow-up and conversion of leads.

Achieve daily and monthly calling targets and contribute to admission targets.

Maintain professional communication with prospective students.

Update lead details and follow-up activities in the CRM or designated tracking sheets.

Required Skills

Good verbal communication and interpersonal skills.

Ability to communicate clearly and handle student enquiries professionally.

Good follow-up and persuasion skills.

Basic computer knowledge and proficiency in data entry.

Ability to achieve targets and manage multiple enquiries.

A positive attitude and willingness to learn.

Qualifications and Experience

Education

Any graduate or undergraduate with relevant skills.

Experience

0–2 years in telecalling, customer service, or sales preferred.

Freshers with good communication skills are welcome to apply.

Job Type

Full-time

Industry

EdTech / Cybersecurity Training

Pay

₹14,000.00 - ₹16,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Work Location

In person