Front Desk & Resident Relations Executive

Manage front desk operations, visitor reception, and enquiries.

Coordinate with residents, their families, visitors, and service providers.

Handle back-office administration, documentation, and record maintenance.

Schedule appointments, meetings, visits, and follow-up calls.

Conduct facility tours for prospective residents and their families.

Explain the facility’s services, amenities, care arrangements, and packages.

Maintain enquiry records and follow up with prospective residents.

Coordinate with the operations and care teams to ensure smooth daily functioning.

Create a warm, welcoming, safe, and professional environment for residents and visitors.

Candidate Profile

Candidate with a pleasant, professional, and presentable personality.

Excellent communication skills in Hindi and English.

Courteous, patient, empathetic, and comfortable interacting with senior citizens.

Good computer knowledge and administrative skills.

Strong coordination, organizational, and interpersonal abilities.

Punctual, sincere, responsible, and committed to work.

Experience in hospitality, front office, healthcare, senior living, or customer relations will be an advantage.

We are looking for someone who combines professionalism with compassion and understands that senior living is not just about providing a facility—it is about creating a comfortable, respectful, and welcoming environment for our residents and their families.

Pay

₹24,000.00 - ₹25,000.00 per month

Work Location

In person