Front Desk Executive

Job Description

Job Title

Front Desk Receptionist

Department

Reception / Patient Coordination

Employment Type

Full-Time

Location

Noida, Uttar Pradesh

About the Role

Centre is looking for a polite, professional, and well-organized Front Desk Receptionist to manage reception operations, assist patients, coordinate appointments, and support the smooth functioning of the centre. The ideal candidate should have good communication skills, a patient-friendly attitude, and basic computer knowledge.

Key Responsibilities

Greet patients and visitors warmly and assist them with registration and enquiries.

Manage patient appointments, scheduling, and appointment confirmations.

Maintain accurate patient records, registration forms, and related documentation.

Guide patients regarding consultation procedures, ultrasound appointments, and waiting times.

Handle phone calls, WhatsApp enquiries, and appointment-related communications professionally.

Coordinate with doctors, sonographers, technicians, and other healthcare staff.

Manage billing, receive payments, issue receipts, and maintain daily cash records, as assigned.

Maintain patient confidentiality and handle medical information responsibly.

Keep the reception area clean, organized, and welcoming.

Assist with daily administrative tasks and prepare basic reports when required.

Ensure a smooth and comfortable experience for patients throughout their visit.

Eligibility & Skills

Minimum qualification

12th pass; graduate candidates preferred.

Previous experience in a hospital, clinic, diagnostic centre, or ultrasound centre will be an advantage.

Good verbal communication and interpersonal skills.

Basic computer knowledge, including MS Office and data entry.

Ability to manage multiple tasks and handle patients patiently.

Professional appearance, punctuality, honesty, and a responsible attitude.

Knowledge of Hindi and basic English; additional language skills are an advantage.

Preferred Candidate Profile

Friendly, courteous, and patient-focused.

Well-organized with good attention to detail.

Capable of handling busy reception hours calmly.

Willing to work as part of a healthcare team.

Committed to maintaining confidentiality and professional standards.

Salary & Benefits

Salary

As per experience and qualifications.

Working hours and weekly off

As per centre policy.

Opportunity to work in a professional healthcare environment.

Intrested candidates apply through Swara Consultancy

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Leave encashment

Provident Fund

Work Location

In person