International voice process

centreRole Description

This is a full-time on-site role as an International Voice Process team member at First Connect Worldwide in Noida, India. As part of the team, you will be responsible for handling international customer inquiries and providing exceptional support services. Your day-to-day tasks will involve assisting customers with their logistics and transportation needs, ensuring their satisfaction through clear communication and prompt resolution of issues.

Qualifications

Excellent verbal and written communication skills in English

Previous experience in customer service or call centre roles

Ability to handle international customer inquiries professionally

Strong problem-solving skills and attention to detail

Understanding of logistics and transportation processes is a plus

English Communication skills is must

Night shift

Good experience in sales is beneficial for you.

English speaking is a must

Job Type

Full-time

Pay

₹300,000.00 - ₹460,000.00 per year

Benefits

Food provided

Provident Fund

Education

Bachelor's (Required)

Experience

total work

1 year (Preferred)

Sales

1 year (Required)

International voice process

1 year (Required)

Language

English (Required)

Work Location

In person