NA
tellecaller
National Plastics Industries Ltd. · Mumbai
Pay₹15,000–20,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted21 Oct14 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list46 named
Promotional pitchingCustomer records maintenanceComputer operationCold callingOutbound lead nurturingInbound customer enquiry call handlingCoordination with sales teamsPhone communicationCall loggingCustomer appointment bookingClient detail updatesEnterprise SoftwareComputer literacyClient enquiry handlingOpportunity qualificationInbound voiceOutbound telemarketingEnglishClient data maintenance in CRMLocal languageLead conversion12th PassLead management systemsLead nurturingPhone canvassingRespectful communicationProspectingTelesalesTypingCRM system proficiencyAppointment schedulingHindiClient communication skillsTelemarketingProfessional phone etiquetteAfter-call work proceduresOpen market lead generationBusiness lead generationSales follow-upClient liaisonCustomer acquisitionLead qualification callsSales appointment settingClient interaction via phone callsSales lead qualificationCustomer data entry
About this job
A telecaller is the primary phone touchpoint between a company and its clients, responsible for making outbound sales or lead-generation calls, handling inbound customer queries, and updating CRM databases to meet daily productivity and conversion targets.
Key Responsibilities
- Outbound & Inbound Calling
- Reach out to prospective leads to pitch products or services, or answer incoming support and inquiry calls.
Lead Qualification & Nurturing: Assess customer interest, follow up on warm or cold leads, and schedule appointments or site visits for the sales team.
- CRM & Data Management
- Log call outcomes, update customer profiles, and track follow-ups accurately in company software like TeleCRM or Excel.
Required Skills & Qualifications
- Communication
- Clear, polite verbal delivery in English and regional languages like Hindi.
- Resilience
- Patience and the ability to handle rejection or repeat calls calmly.
- Technical Literacy
- Basic computer navigation, keyboard skills, and CRM familiarity.
Education & Experience: Typically requires a 12th pass or High School Diploma, with 0 to 2 years of prior telecalling or BPO experience preferred.
- Pay
- ₹15,000.00 - ₹20,000.00 per month
- Work Location
- In person
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