Chat Support Executive

Connecting dot placements · Mumbai

Pay₹28,000–30,000a month, as listed

WhereMumbaiMaharashtra

TypeFull time

Posted22 Oct17 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

Skills they list15 named

Live chatComputer operationCustomer communicationComputer literacyWriting skillsClient enquiry handlingCorrespondence draftingEnglishClient servicesOrder assistanceNon-voiceTypingClient communication skillsCommunication skillsCustomer complaint resolution

About this job

Hiring: Chat Support Executive – International Process
Location: Malad, Mumbai
Profile: Chat Support Executive (Non-Voice) Week Offs: 2 Weekly Offs
Shift: Rotational Shifts (including night shifts)

Job Responsibilities

Handle customer queries through live chat and provide accurate resolutions.

Assist customers with their account, service, order, or other process-related queries.

Maintain professional written communication with customers.

Resolve customer issues within the defined timelines.

Follow company policies, process guidelines, and quality standards.

Ensure customer satisfaction through effective and timely support.

Eligibility Criteria

Good written English communication skills.

Basic computer knowledge and typing skills.

Willingness to work in rotational shifts, including night shifts.

Regards,

Ismail Shaikh

9619409762

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits

Commuter assistance

Health insurance

Paid sick time

Paid time off

Provident Fund

Work Location: In person

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