Jobs›Sales Coordinator, Mumbai

Sales Coordinator

IAFA Furniture Pvt. Ltd · Mumbai
Pay₹5L–6La year, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted21 Oct8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list52 named
Order fulfilment coordinationCustomer follow-upsCustomer records maintenanceCustomer communicationStaff supervisionPeriodic MIS report preparationAfter-sales serviceMicrosoft ExcelCollaboration with salesSales reportingOrder status updatesCustomer relationship buildingCoordination with sales teamsWorkflow managementOperations coordinationMultidisciplinary project coordinationMentoring junior staffSales performance reportingClient enquiry handlingERP systemsProviding information to customersBack office operationsInternal team coordination for query resolutionCross-departmental liaisonManagement information reporting for salesBack office processingClient data maintenance in CRMAfter-sales issue resolutionSales team managementSales quotingStakeholder coordinationClient servicesOrder assistanceSales management systems proficiencyB2B salesManagement information systemsClient status updatesLogistics order managementMultidisciplinary collaborationCRM system proficiencyClient communication skillsTrainingStatus reportingInternal team coordination for issue resolutionCommunication skillsSales pipeline monitoringSales follow-upClient liaisonTeam coordinationAfter-sales follow-upCross-functional communicationSales data tracking
About this job

Key Responsibilities

Team Handling & Supervision: Manage, train, and guide the sales coordination team to ensure timely follow-ups, accurate documentation, and smooth daily workflow.

Sales Support & Pipeline Coordination: Assist on-ground sales teams with quotation generation, BOQ reviews, tender documentation, and order pipeline tracking.

Cross-Functional Coordination: Act as the central point of contact between Sales, Production/Factory floor, Design (CAD), Accounts, Logistics, and Site Installation teams.

Client & Inquiry Management
Handle incoming inquiries, customer communications, order status updates, and post-sales issue resolution.

MIS & Reporting: Maintain CRM databases, prepare weekly/monthly sales MIS reports, and track active orders through each stage until dispatch and handover.

Requirements & Qualifications

Experience
3 to 6 years of experience in sales coordination, inside sales management, or sales operations.
Leadership
Proven experience in team handling and supervising junior coordinators or back-office staff.

Industry Preference: Background in furniture, interior fit-outs, building materials, corporate turnkey projects, or related B2B sectors is an added advantage.

Skills: Strong proficiency in MS Excel, CRM tools, and ERP systems; excellent verbal and written communication skills; sharp attention to detail.

Pay
₹500,000.00 - ₹600,000.00 per year
Work Location
In person

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