Assistant Vice President - Middle Office Operations

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Your Role

Manage a team whose role is ensuring that MOS deliverables are produced accurately and in accordance with risk management best practices, monitoring client collateral margin requirements and reviews of static data regarding ISDA CSA Master Documentation.

Oversee the successful roll out of Uncleared Margin Rules (UMR) service offering from an MOS perspective.

Reconciliation in terms of in-house reconciliation and use of 3rd party Tri Optima, be an active participant in both daily reconciliation and Dev efforts to improve the product offering.

Business lead on the roll out of a number of technology related projects pertaining to the collateral process.

Strong SWIFT experience with security transfer knowledge of MT527, 540 and 542 would be an advantage.

Regularly review the existing processes and seek and implement operational efficiencies wherever possible.

Experience with collateral vendor relationships is an advantage such as Acadia or Euroclear.

Establish, alongside AVP, direct report goals, prepare performance evaluations and succession plans.

Work with and develop strong relationships with multiple departments across the firm including our Center Of Excellence (COE), clients and counterparties to drive results and deliverables.

Work with clients in a professional manner to resolve any open issues.

Lead the roll out of new operational processes.

Ensure strong succession plans in place within the team.

Be the point of contact for your location and function, collaborating with respective leaders across the business to achieve collective goals.

Supporting the conversion/launches of any new clients.

Participate and organize operational due diligence reviews and client visits.

Participate in client pitches and demos as needed.

Marketing experience an advantage and presentation skills essential.

Provide both internal and external system training where required.

Ensure adherence to Global Best Practice Policy and provide ongoing leadership in all matters related to operational risk including incident resolution.

Co-ordinate internal SOC/audit requirements.

About You

7-10+ Years in Financial Services with strong background in collateral management.

5+ Years management experience.

UMR experience.

Acadia – onboarding and daily usage.

Tri-optima suite of applications – TriResolve, TriMargin, TriSettlements - onboarding and daily usage

Business lead on projects, particularly those related to regulatory changes such as UMR and collateral related technology projects.

MO operations trade confirm/affirms experience is desirable.

Knowledge of MRAs/ GMRAs (Global Repo Margin agreements) is an advantage.

Bachelor’s Degree in Accounting, Finance, Economics, or other quantitative subjects desirable.

Knowledge of Hedge and Mutual Funds.

Core Skills and Behaviors You’ll Bring

Building Future Readiness – Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.

Delivering Client Excellence – Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.

Problem Solving & Decision Making – Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.

Building Relationships – Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.

Emotional Intelligence – Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.

Managing Risk – Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.

AI & Digital Literacy – Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work

Leadership Skills and Behaviors You’ll Bring

Strategic Thinking – Develops forward-looking strategies for growth by identifying market trends and transformation opportunities. Drives innovation by challenging conventions, fostering creativity, and translating insights into impactful strategies that position Citco for sustainable success.

Distributing Leadership – Lets go of control and decision-making power to create space and opportunity for others to take on responsibility. Selects the right people and creates a supportive environment for leadership growth. Creates a culture where influence is valued over authority, with a strong emphasis on