Sales Coordinator

Team & Internal Coordination • Coordinate between the sales team, accounts, and management to ensure orders and requests are actioned on time. • Maintain a clear status of every active order/enquiry and proactively follow up on pending items. • Track internal queries and route them to the right person; act as the single point of contact for back-office matters. Vendor & Material Procurement • Liaise with vendors and distributors (e.g. Redington, Ingram Micro) for product availability, pricing, and quotations. • Raise / process purchase orders, confirm material requirements, and track dispatch and delivery timelines. • Follow up on pending deliveries and resolve discrepancies in quantity, pricing, or documentation. • Maintain healthy vendor relationships and keep an updated vendor/price reference list. Order Processing & Documentation • Prepare and verify quotations, proforma invoices, purchase orders, and delivery documentation accurately. • Cross-check order details across systems and ensure records are complete and up to date. • Maintain organised records of customer orders, vendor invoices, and warranty/license details. Reporting & MIS • Prepare and circulate regular reports — sales status, order tracking, pending deliveries, and vendor follow-ups. • Maintain dashboards/trackers in Excel (or CRM) so management has real-time visibility. • Compile data and highlight delays, gaps, or pending actions to the relevant team. General Operations Support • Support the sales and operations team with day-to-day administrative and coordination tasks. • Ensure process discipline so nothing falls through the cracks between sales, procurement, and delivery. Candidate Requirements Must-Have • Graduate in any discipline (B.Com / BBA / B.A. / B.Sc.). • 1–4 years of experience in operations, sales coordination, back-office, or procurement — preferably in IT hardware/software, distribution, or a reseller environment. • Strong working knowledge of MS Excel and MS Office; comfortable with reports and trackers. • Good communication skills in English, Hindi, and Gujarati — confident on calls and emails with vendors and team. • Well-organised, reliable, and able to manage multiple follow-ups and deadlines. Good-to-Have • Experience with CRM/ERP tools (Zoho CRM, Zoho Books, or similar). • Exposure to the IT distribution ecosystem (Redington, Ingram Micro, OEM channels). • Basic understanding of GST, invoicing, and purchase order workflows. Core Competencies • Coordination & follow-up discipline • Attention to detail and accuracy • Clear written and verbal communication • Ownership and proactiveness • Time management and multitasking