Property & Casualty
Act as the primary point of contact for the branch, providing comprehensive support
Responsible for end to end support of the policy lifecycle services
Participate in renewal review meetings alongside Producer, CSM and sales team
Support a team of 5-7 Client Service Managers at the branch
Take Proactive measures to initiate pre and post-renewal activities promptly
Monitor and follow up on triggered activities, ensuring their accuracy and timely completion
Handle queries effectively, aiming to minimize re-work at service center
Collaborates with branch to identify time consuming activities that can be offshored to service center
Foster and maintain a positive relationship with branch staff to enhance the overall customer experience
Graduate with 3-5 years of experience in an Insurance domain
Insurance certification – good to have
Transition/onboarding of service - good to have
SPOC - Single Point of Contact role for operations - good to have
Onshore travel experience – good to have
- Pay
- Up to ₹1,000,000.00 per year
Benefits
Commuter assistance
Experience
- relevant
- 3 years (Preferred)
- Work Location
- In person
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