Jobs›Property, Mumbai

Property & Casualty

Hirevia · Mumbai
Pay₹10La year, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted23 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list21 named
Contract renewal managementAfter-sales serviceCollaboration with salesInsurance policy renewal processingCoordination with sales teamsOperations coordinationStakeholder liaisonClient enquiry handlingInternal team coordination for query resolutionCross-departmental liaisonCollaboration with business operationsCustomer enquiry handlingAdministrative experienceBachelor's degreeClient servicesCustomer relationship managementCustomer renewal managementInsurance (financial sectors)Internal team coordination for issue resolutionClient liaisonStakeholder relationship building
About this job

Act as the primary point of contact for the branch, providing comprehensive support

Responsible for end to end support of the policy lifecycle services

Participate in renewal review meetings alongside Producer, CSM and sales team

Support a team of 5-7 Client Service Managers at the branch

Take Proactive measures to initiate pre and post-renewal activities promptly

Monitor and follow up on triggered activities, ensuring their accuracy and timely completion

Handle queries effectively, aiming to minimize re-work at service center

Collaborates with branch to identify time consuming activities that can be offshored to service center

Foster and maintain a positive relationship with branch staff to enhance the overall customer experience

Graduate with 3-5 years of experience in an Insurance domain

Insurance certification – good to have

Transition/onboarding of service - good to have

SPOC - Single Point of Contact role for operations - good to have

Onshore travel experience – good to have

Pay
Up to ₹1,000,000.00 per year

Benefits

Commuter assistance

Experience

relevant
3 years (Preferred)
Work Location
In person

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