FI
IN Deputy Head Customer Care
Fintech Farm · Across India
PayPay not listed
WhereAcross India
TypeFull time
Posted24 Oct16 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
What you will be doing : Reporting to the Head of O&S , transform our early-stage operations and support into a scalable, first-rate customer experience. You will create and improve processes, enhance support resources, and develop our customer support strategy to support customer needs as the business grows. Be POC for all Operations and Support topics, in order to ensure constant business continuity and delivery excellence . Develop, coordinate and manage teams in operations, including 1st an…
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