Front Desk Coordinator

We are looking for a friendly, organized, and customer-focused Front Desk Coordinator to join our Edapally branch. The ideal candidate will be responsible for handling customer calls, managing CRM entries, and ensuring smooth front desk operations.

Key Responsibilities

Answer incoming customer calls professionally and provide accurate information.

Make follow-up calls to customers when required.

Enter and update customer details in the CRM system.

Schedule service requests and coordinate with the technical team.

Welcome and assist walk-in customers.

Maintain customer records and ensure data accuracy.

Handle basic administrative and front desk activities.

Coordinate with branch staff for smooth daily operations.

Requirements

Any Degree or Plus Two qualification.

Freshers are welcome to apply.

Good communication skills in Malayalam and basic English.

Basic computer knowledge and typing skills.

Ability to multitask and work in a fast-paced environment.

Positive attitude and customer service mindset.

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person