Telesales Executive

Dibber Schools · Mumbai

वेतन₹4L–5Lसाल, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted10 Novकल, SimplyHired से

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Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं64 लिखे हैं

Promotional pitchingSales persuasionCustomer records maintenanceConversion rate trackingInbound salesOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingFamily engagementStakeholder collaborationPhone communicationCall loggingStudent recruitmentSales experience within education sectorCustomer appointment bookingClient detail updatesEnterprise SoftwareSpreadsheetsLead list managementClient enquiry handlingParent collaborationInbound voiceOpportunity managementOutbound telemarketingEnglishClient relationship developmentClient data maintenance in CRMLocal languageParent communicationLead conversionVoice-based call centre experience12th PassMeeting schedulingLead management systemsSalesforce CloudSales performance monitoringBachelor's degreeLead nurturingPhone canvassingSales management systems proficiencyTelesalesCRM system proficiencyProductivity softwareProviding product informationHindiClient communication skillsTelemarketingCollaboration with the marketing departmentSales funnel conversion analysisVisit schedulingAfter-call work proceduresClient educationCommunication skillsSales pipeline monitoringSales follow-upClient liaisonConsultative sellingCustomer acquisitionCross-functional communicationSales appointment settingProgress trackingSales data trackingClient interaction via phone callsCustomer data entry

इस job के बारे में

Key Responsibilities

Lead Management & Nurturing

Conduct outbound calls to warm leads, database inquiries, and parents who have expressed interest through digital campaigns.

Handle inbound calls efficiently, addressing questions about preschool programs, safety protocols.

Parent Counselling & Conversion

Educate parents on Dibber’s curriculum, safety infrastructure, hygiene standards, and day-care features.

Pitch appropriate programs based on parent requirements.

Schedule walkthroughs and virtual/physical school tours for the Unit Managers to close the deal.

Data Management & CRM Compliance

Systematically update parent interaction details, call histories, follow-up timelines, and lead statuses in CRM tools.

Track daily, weekly, and monthly conversion funnels to ensure team targets are consistently met.

Feedback & Collaboration

Work closely with the cluster marketing and Unit Managers to highlight lead quality trends.

Share consistent parent feedback with Unit Manager to address programmatic gaps or location-specific requirements.

Required Skills & Experience

Education: Minimum 12th pass or a bachelor’s degree in any discipline.

Experience: 1–3 years of proven experience in tele calling, inside sales, or customer relationship management, Experience in early education, edtech.

Communication: Exceptional verbal communication in English and the regional language (Hindi)
Soft Skills: Highly empathetic, patient, persuasive, and capable of building quick rapport with anxious young parents.
Technical Skills: Familiarity with CRM systems like Salesforce and proficiency in Microsoft Excel.
Pay: ₹400,000.00 - ₹500,000.00 per year
Work Location: In person

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