Customer Care Executive

YOUNG RIDERS CLOTHING PRIVATE LIMITED · Noida

Fresher चलेगा

वेतन₹12,000–15,000महीना, जैसा लिखा है

कहाँNoidaUttar Pradesh

प्रकारFull timeFresher चलेगा

Posted11 Novआज, SimplyHired से

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Freshers के लिए खुला: experience नहीं माँगा

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अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं31 लिखे हैं

Customer records maintenanceComputer operationCustomer complaint handlingAfter-sales serviceOrder status updatesCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacyOperations coordinationSpreadsheetsCustomer complaint documentationClient enquiry handlingInbound voiceEnglishAfter-sales issue resolutionLocal languageClient servicesCustomer relationship managementClient status updatesOrder issue resolutionHindiClient communication skillsInternal team coordination for issue resolutionE-commerce organisation experienceCommunication skillsClient liaisonTeam coordinationAfter-sales follow-upClient interaction via phone calls

इस job के बारे में

We are looking for a Customer Care Executive to handle customer queries and provide smooth after-sales support.

Responsibilities

Handle customer calls, WhatsApp, and emails

Resolve order, delivery, exchange & return queries

Follow up on delayed and undelivered orders

Coordinate with logistics and warehouse teams

Update customers regarding order status

Maintain daily customer complaint records

Requirements

Good communication skills in Hindi & English

Basic computer and Excel knowledge

Patient and professional with customers

E-commerce/customer support experience preferred

Freshers with good communication skills can also apply

Interested candidates can apply with their updated CV.

Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person

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