Customer Care Executive

YOUNG RIDERS CLOTHING PRIVATE LIMITED · Noida

Freshers welcome

Pay₹12,000–15,000a month, as listed

WhereNoidaUttar Pradesh

TypeFull timeFreshers welcome

Posted11 NovToday, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list31 named

Customer records maintenanceComputer operationCustomer complaint handlingAfter-sales serviceOrder status updatesCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacyOperations coordinationSpreadsheetsCustomer complaint documentationClient enquiry handlingInbound voiceEnglishAfter-sales issue resolutionLocal languageClient servicesCustomer relationship managementClient status updatesOrder issue resolutionHindiClient communication skillsInternal team coordination for issue resolutionE-commerce organisation experienceCommunication skillsClient liaisonTeam coordinationAfter-sales follow-upClient interaction via phone calls

About this job

We are looking for a Customer Care Executive to handle customer queries and provide smooth after-sales support.

Responsibilities

Handle customer calls, WhatsApp, and emails

Resolve order, delivery, exchange & return queries

Follow up on delayed and undelivered orders

Coordinate with logistics and warehouse teams

Update customers regarding order status

Maintain daily customer complaint records

Requirements

Good communication skills in Hindi & English

Basic computer and Excel knowledge

Patient and professional with customers

E-commerce/customer support experience preferred

Freshers with good communication skills can also apply

Interested candidates can apply with their updated CV.

Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person

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