Call Center Executive

Sat kartar Shopping Ltd · Delhi

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँDelhi

प्रकारFull time

Posted12 Nov2 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

Night shift

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं26 लिखे हैं

Customer records maintenanceRecord-keepingComputer operationInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingComputer literacyClient enquiry handlingInbound voiceEnglishClient data maintenance in CRMCall scripting adherenceClient needs assessmentVoice-based call centre experienceBusiness etiquetteClient servicesComputer skillsCRM system proficiencyProviding product informationClient communication skillsProfessional phone etiquetteAfter-call work proceduresCommunication skillsClient liaisonClient interaction via phone calls

इस job के बारे में

Job Description – Call Center Executive (US Process – Inbound & Outbound)

Company: Sat Kartar Life Limited
Brand: Raseva
Location: Connaught Place, Delhi
Department: Customer Support / Calling
Experience: 0–2 Years
Salary: Up to ₹25,000 per month
Openings: 2
Working Days: Monday to Friday
Shift: US Shift (Night Shift)

Job Summary

We are looking for enthusiastic and customer-focused Call Center Executives to handle inbound and outbound calls for our US-based wellness brand, Raseva. The ideal candidate should have excellent English communication skills and be comfortable working in US time zones.

Key Responsibilities

Handle inbound and outbound customer calls for the US market.

Assist customers with product-related inquiries and provide relevant information.

Understand customer requirements and provide appropriate solutions.

Maintain professional communication and ensure a positive customer experience.

Follow calling scripts, processes, and company guidelines.

Maintain accurate records of customer interactions and follow-ups.

Achieve assigned calling and performance targets.

Required Skills & Qualifications

Excellent verbal communication skills in English.

0–2 years of experience in a US voice process (Inbound/Outbound).

Freshers with strong English communication skills can also apply.

Basic computer knowledge and familiarity with CRM tools.

Good listening, problem-solving, and interpersonal skills.

Comfortable working in US time zones.

Working Hours

US Time: 9:00 AM – 6:00 PM PST
India Time: 7:30 PM – 4:30 AM IST
Working Days: Monday to Friday
Note: Candidates must be comfortable working in a night shift aligned with US business hours.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person

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