Call Centre - Senior Executive
Care Hospitals · Hyderabad
वेतन₹30,000–35,000महीना, जैसा लिखा है
कहाँHyderabadTelangana
प्रकारFull time
Posted22 Sep15 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं5 लिखे हैं
Customer serviceEnglishMaster's degreeBachelor's degreeHindi
इस job के बारे में
Contact Number - 7892006386
Key Responsibilities
- Inbound & Outbound Calls
- Handle a high volume of calls from patients, families, and healthcare professionals with empathy and professionalism.
- Appointment Scheduling
- Book, reschedule, or cancel patient appointments according to doctor availability and hospital policies.
Inquiry Management: Provide accurate information regarding hospital services, doctor timings, room categories, visiting hours, and basic treatment procedures.
Triage & Routing: Assess the nature and urgency of incoming calls and route them to the appropriate medical department, emergency desk, or specialist.
Database & Record Keeping: Accurately log patient details, call summaries, and follow-up requirements into the Hospital Management Information System (HMIS).
Coordination: Liaise with front desk teams, nursing stations, and consultant cabins to ensure smooth patient flow and address schedule adjustments
- Pay
- ₹30,000.00 - ₹35,000.00 per month
Benefits
Provident Fund
- Work Location
- In person
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