Customer Support Executive (CSE)

Punon Technologies · Mumbai

वेतन₹15,000–25,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted29 Sep12 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

Walk-in interview

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं18 लिखे हैं

Customer feedback collectionTechnical troubleshootingCustomer complaint handlingTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handling12th PassClient feedback collectionClient servicesProviding product informationClient communication skillsClient educationClient liaisonDebuggingClient interaction via phone callsSystem issue identification

इस job के बारे में

Location: Mira Road

Immediate Joiner

Role & responsibilities

Provide technical support to customers via phone.

Diagnose, troubleshoot, and resolve software-related issues in a timely manner.

Updating existing clients on new features and product developments.

Documenting satisfied customer interactions.

Collecting customer feedback and addressing any concerns or complaints.

Ensuring quality service by following organizational protocols.

Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month

Education

Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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