Jobs›Customer Support, Mumbai

Customer Support Executive (CSE)

Punon Technologies · Mumbai
Pagaar₹15,000–25,000mahina, jaisa likha hai
KahanMumbaiMaharashtra
TypeFull time
Posted29 Sep14 din pehle, SimplyHired se
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Jo skills maange hain18 likhe hain
Customer feedback collectionTechnical troubleshootingCustomer complaint handlingTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handling12th PassClient feedback collectionClient servicesProviding product informationClient communication skillsClient educationClient liaisonDebuggingClient interaction via phone callsSystem issue identification
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Location
Mira Road

Immediate Joiner

Role & responsibilities

Provide technical support to customers via phone.

Diagnose, troubleshoot, and resolve software-related issues in a timely manner.

Updating existing clients on new features and product developments.

Documenting satisfied customer interactions.

Collecting customer feedback and addressing any concerns or complaints.

Ensuring quality service by following organizational protocols.

Job Type
Full-time
Pay
₹15,000.00 - ₹25,000.00 per month

Education

Higher Secondary(12th Pass) (Preferred)

Work Location
In person

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