Customer Support Associate

Traek Info · Mumbai

Fresher चलेगा

वेतन₹21,000–23,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull timeFresher चलेगा

Posted3 Oct18 दिन पहले, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

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जो skills माँगे हैं24 लिखे हैं

MarathiCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageBusiness etiquetteBachelor's degreeClient servicesRespectful communicationComputer skillsHindiClient communication skillsProfessional phone etiquetteComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone calls

इस job के बारे में

Customer Support ExecutiveKey Responsibilities

Handle inbound and outbound customer queries through calls.

Resolve customer complaints and concerns in a professional manner.

Provide accurate information regarding services and orders.

Maintain proper records of customer interactions and follow-ups.

Ensure customer satisfaction by providing timely and quality support.

Communicate with customers professionally and courteously.

Eligibility & Requirements

Graduates and undergraduates can apply.

Excellent communication skills in English and Hindi.

Knowledge of Marathi will be an added advantage.

Basic computer knowledge.

Freshers and experienced candidates are welcome to apply.

Strong customer-handling and communication skills.

Shift Timings

Morning Shift: 9:00 AM – 6:00 PM
Morning Shift: 10:00 AM – 7:00 PM
Weekly Off: Sunday – Fixed Off
Pay: ₹21,000.00 - ₹23,000.00 per month
Work Location: In person

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