Customer Support Associate

Traek Info · Mumbai

Fresher chalega

Pagaar₹21,000–23,000mahina, jaisa likha hai

KahanMumbaiMaharashtra

TypeFull timeFresher chalega

Posted3 Oct2 din pehle, SimplyHired se

Kaam ne check kiya

Freshers ke liye khula: experience nahi maanga

Fee, deposit ya paise maangne ke nishaan nahi

Achhi English chahiye, bolne aur likhne mein

Din ka kaam

Gaadi ya licence nahi chahiye

Jo skills maange hain24 likhe hain

MarathiCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageBusiness etiquetteBachelor's degreeClient servicesRespectful communicationComputer skillsHindiClient communication skillsProfessional phone etiquetteComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone calls

Is job ke baare mein

Customer Support ExecutiveKey Responsibilities

Handle inbound and outbound customer queries through calls.

Resolve customer complaints and concerns in a professional manner.

Provide accurate information regarding services and orders.

Maintain proper records of customer interactions and follow-ups.

Ensure customer satisfaction by providing timely and quality support.

Communicate with customers professionally and courteously.

Eligibility & Requirements

Graduates and undergraduates can apply.

Excellent communication skills in English and Hindi.

Knowledge of Marathi will be an added advantage.

Basic computer knowledge.

Freshers and experienced candidates are welcome to apply.

Strong customer-handling and communication skills.

Shift Timings

Morning Shift: 9:00 AM – 6:00 PM
Morning Shift: 10:00 AM – 7:00 PM
Weekly Off: Sunday – Fixed Off
Pay: ₹21,000.00 - ₹23,000.00 per month
Work Location: In person

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