Customer Support Associate

Traek Info · Mumbai

Freshers welcome

Pay₹21,000–23,000a month, as listed

WhereMumbaiMaharashtra

TypeFull timeFreshers welcome

Posted3 OctYesterday, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list24 named

MarathiCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageBusiness etiquetteBachelor's degreeClient servicesRespectful communicationComputer skillsHindiClient communication skillsProfessional phone etiquetteComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone calls

About this job

Customer Support ExecutiveKey Responsibilities

Handle inbound and outbound customer queries through calls.

Resolve customer complaints and concerns in a professional manner.

Provide accurate information regarding services and orders.

Maintain proper records of customer interactions and follow-ups.

Ensure customer satisfaction by providing timely and quality support.

Communicate with customers professionally and courteously.

Eligibility & Requirements

Graduates and undergraduates can apply.

Excellent communication skills in English and Hindi.

Knowledge of Marathi will be an added advantage.

Basic computer knowledge.

Freshers and experienced candidates are welcome to apply.

Strong customer-handling and communication skills.

Shift Timings

Morning Shift: 9:00 AM – 6:00 PM
Morning Shift: 10:00 AM – 7:00 PM
Weekly Off: Sunday – Fixed Off
Pay: ₹21,000.00 - ₹23,000.00 per month
Work Location: In person

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