Tele Caller Executive

Advanced Grohair & Gloskin clinic · Bangalore

वेतन₹10,000–20,000महीना, जैसा लिखा है

कहाँBangaloreKarnataka

प्रकारFull time

Posted4 Octकल, SimplyHired से

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जो skills माँगे हैं45 लिखे हैं

Customer communicationStaff supervisionCustomer relationship buildingSalesOperations coordinationStakeholder liaisonStaff schedulingClient enquiry handlingTeam schedulingEnglishStaffing allocationClient relationship developmentFront-of-house coordinationTechnical supportLocal languageInvoice processingTamilCompliance monitoringEmployee attendance managementBusiness etiquettePartnership buildingClient servicesCustomer relationship managementQuality compliance managementQuality control operationsHR staffing coordinationTelesalesClient communication skillsBilling troubleshootingWorkforce managementTelemarketingDocumentation handlingDiplomaLeadership team motivationBillingClient liaisonTeam coordinationMedical receptionistStakeholder relationship buildingMedical administrationReception managementClient interaction via phone callsShift schedulingFront office managementRoster coordination

इस job के बारे में

Front Office Executive & Telecalling

Roles & Responsibilities

Build and maintain relationships with internal and external customers.

Monitor registration and admission standards followed by the team and submit reports as required

Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.

Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.

Handling quality related documentation and implementation. Maintain criteria related to same & the related database.

Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.

Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.

Updating new tie-ups as part of business relations.

Requirement

Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.

Regular updates to be provided to the team members.

Ensuring that the team is skilled, competent and motivated to perform its duties.

Ensure adequate manpower at all counters

Contact: 9952996588
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month

Compensation Package

Performance bonus

Yearly bonus

Education

Diploma (Required)

Experience

Technical support: 1 year (Preferred)
tele sales: 1 year (Required)
total work: 1 year (Required)

Language

Tamil (Required)

English (Required)

Work Location: In person

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