Jobs›Patient Care, Hyderabad

Patient Care Coordinator

Sri Shankara Nethralaya · Hyderabad
वेतन₹15,000–20,000महीना, जैसा लिखा है
कहाँHyderabadTelangana
प्रकारFull time
Posted7 Oct26 दिन पहले, SimplyHired से
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जो skills माँगे हैं38 लिखे हैं
Collaborate with healthcare professionalsRecord-keepingCustomer complaint handlingClinical record keepingCustomer appointment bookingWorkflow managementOperations coordinationMaintaining patient confidentialityPatient appointment coordinationClient enquiry handlingIn-person customer serviceClient record-keeping practicesCross-departmental liaisonFront-of-house coordination12th PassConfidential record keepingClient servicesResource scheduling coordinationPatient flow managementScheduling for multiple individualsHealth record trackingQueue managementPatient orientationHandling patient queriesPatient record updatingPatient registrationManaging patient recordsVisit schedulingReferral coordinationEscalation handlingMedical appointment creationBillingTeam coordinationComplianceMedical administrationReception managementOffice experienceFront office management
इस job के बारे में

Manage day-to-day OPD operations and ensure smooth patient flow.

Coordinate patient registration, appointments, consultations, and follow-up visits.

Assist patients and attendants with queries regarding doctors, appointments, departments, and hospital services.

Coordinate with doctors, nurses, front office, billing, laboratory, pharmacy, and other departments.

Manage appointment schedules and coordinate doctor availability to reduce patient waiting time.

Maintain accurate patient records, registration details, and OPD documentation.

Support patients during check-in and check-out procedures.

Coordinate investigations, referrals, follow-up appointments, and other patient requirements as instructed.

Handle patient concerns professionally and escalate issues to the appropriate department when required.

Assist with billing, insurance/TPA documentation, and other administrative processes when applicable.

Monitor OPD patient flow and help maintain efficient departmental operations.

Ensure compliance with hospital policies, procedures, and patient service standards.

Maintain patient confidentiality and provide courteous, professional, and patient-focused service.

Pay
₹15,000.00 - ₹20,000.00 per month
Work Location
In person

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