Jobs›Patient Care, Hyderabad

Patient Care Coordinator

Sri Shankara Nethralaya · Hyderabad
Pagaar₹15,000–20,000mahina, jaisa likha hai
KahanHyderabadTelangana
TypeFull time
Posted7 Oct8 din pehle, SimplyHired se
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Collaborate with healthcare professionalsRecord-keepingCustomer complaint handlingClinical record keepingCustomer appointment bookingWorkflow managementOperations coordinationMaintaining patient confidentialityPatient appointment coordinationClient enquiry handlingIn-person customer serviceClient record-keeping practicesCross-departmental liaisonFront-of-house coordination12th PassConfidential record keepingClient servicesResource scheduling coordinationPatient flow managementScheduling for multiple individualsHealth record trackingQueue managementPatient orientationHandling patient queriesPatient record updatingPatient registrationManaging patient recordsVisit schedulingReferral coordinationEscalation handlingMedical appointment creationBillingTeam coordinationComplianceMedical administrationReception managementOffice experienceFront office management
Is job ke baare mein

Manage day-to-day OPD operations and ensure smooth patient flow.

Coordinate patient registration, appointments, consultations, and follow-up visits.

Assist patients and attendants with queries regarding doctors, appointments, departments, and hospital services.

Coordinate with doctors, nurses, front office, billing, laboratory, pharmacy, and other departments.

Manage appointment schedules and coordinate doctor availability to reduce patient waiting time.

Maintain accurate patient records, registration details, and OPD documentation.

Support patients during check-in and check-out procedures.

Coordinate investigations, referrals, follow-up appointments, and other patient requirements as instructed.

Handle patient concerns professionally and escalate issues to the appropriate department when required.

Assist with billing, insurance/TPA documentation, and other administrative processes when applicable.

Monitor OPD patient flow and help maintain efficient departmental operations.

Ensure compliance with hospital policies, procedures, and patient service standards.

Maintain patient confidentiality and provide courteous, professional, and patient-focused service.

Pay
₹15,000.00 - ₹20,000.00 per month
Work Location
In person

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