Patient Care Coordinator

Manage day-to-day OPD operations and ensure smooth patient flow.

Coordinate patient registration, appointments, consultations, and follow-up visits.

Assist patients and attendants with queries regarding doctors, appointments, departments, and hospital services.

Coordinate with doctors, nurses, front office, billing, laboratory, pharmacy, and other departments.

Manage appointment schedules and coordinate doctor availability to reduce patient waiting time.

Maintain accurate patient records, registration details, and OPD documentation.

Support patients during check-in and check-out procedures.

Coordinate investigations, referrals, follow-up appointments, and other patient requirements as instructed.

Handle patient concerns professionally and escalate issues to the appropriate department when required.

Assist with billing, insurance/TPA documentation, and other administrative processes when applicable.

Monitor OPD patient flow and help maintain efficient departmental operations.

Ensure compliance with hospital policies, procedures, and patient service standards.

Maintain patient confidentiality and provide courteous, professional, and patient-focused service.

Pay

₹15,000.00 - ₹20,000.00 per month

Work Location

In person